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Recover up to 14h/week of manual work, deployed in daysManual workflows cost the average team €560/week fix it in 10 daysDeployed in 5–10 business days · 30-day money-back guaranteeDental · Real Estate · Agencies · E-commerce · Covered99.97% uptime SLA · Monitored 24/7 by our ops teamA full-time ops hire costs €50K+/yr PURIST delivers more in daysn8n · Make · Claude AI powered automationFree automation audit no obligationRecover up to 14h/week of manual work, deployed in daysManual workflows cost the average team €560/week fix it in 10 daysDeployed in 5–10 business days · 30-day money-back guaranteeDental · Real Estate · Agencies · E-commerce · Covered99.97% uptime SLA · Monitored 24/7 by our ops teamA full-time ops hire costs €50K+/yr PURIST delivers more in daysn8n · Make · Claude AI powered automationFree automation audit no obligationRecover up to 14h/week of manual work, deployed in daysManual workflows cost the average team €560/week fix it in 10 daysDeployed in 5–10 business days · 30-day money-back guaranteeDental · Real Estate · Agencies · E-commerce · Covered99.97% uptime SLA · Monitored 24/7 by our ops teamA full-time ops hire costs €50K+/yr PURIST delivers more in daysn8n · Make · Claude AI powered automationFree automation audit no obligation
PURIST
30 days
Money-back window
14 h/wk
Modeled time saved
99.97%
Uptime SLA
< 7 days
Deploy time
PURIST AI
Claude Opus 4.7 · n8n v1.71 · <80ms
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Physical therapy clinic automation · done for you

Physical therapy clinic automation that keeps patients through their plan of care.

Physical therapy clinic automation takes repetitive front-desk work off your team: acknowledging physician referrals, sending intake paperwork, confirming and reminding visits, following up when patients drop off their plan of care, reactivating past patients and requesting reviews. PURIST builds these workflows around the EMR you already use, such as WebPT, Prompt, Raintree or Jane, keeps clinical documentation inside it, and routes anything clinical to your therapists.

Updated September 30, 2026 · Written by Steve, founder of PURIST · Prices below are our real prices

Where physical therapy clinics lose patients and revenue

Physical therapy outcomes and revenue both depend on patients completing their plan of care. Yet a large share of patients stop coming after a few visits, often not because they recovered but because a visit was missed, life got busy and nobody followed up. Each dropped patient is lost revenue and a worse outcome.

The front desk is also the clinic's sales team. Referrals from physicians need to be acknowledged and scheduled quickly, direct-access inquiries need a fast reply, and intake paperwork, insurance details and authorizations must be collected before the first visit. All of it competes with patients at the counter and phones ringing.

Most PT software includes reminders, and some platforms add patient engagement features. What usually stays manual is the flow across systems: the referral that arrives by fax or email, the patient who cancelled and was never rebooked, the discharged patient who could come back for a new episode, the physician who would appreciate an update.

Automating those steps keeps patients on track and frees the front desk for the people in front of them, while every clinical decision stays with your therapists and every note stays in your EMR.

What we automate for physical therapy clinics

01

Referral intake and acknowledgement

Referrals arriving by email, e-fax or portal are logged, the patient gets a welcome message with scheduling options, and the referring provider gets an acknowledgement.

02

Direct-access inquiry response

Website, Google and ad inquiries get a fast reply with first-visit times and what to expect, and are logged for your front desk.

03

Intake paperwork and insurance details

Forms, consents and insurance information requested before the first visit, with reminders until complete and a task for staff to verify coverage.

04

Visit confirmations and reminders

Confirmations and reminders from your scheduling system, with easy rescheduling, to protect attendance.

05

Plan-of-care adherence

When a patient cancels, no-shows or has no next visit booked, a supportive follow-up invites them to reschedule, and your team gets a task if they do not respond.

06

Reactivation and new episodes

Discharged and inactive patients receive check-ins at intervals you choose, inviting them back for maintenance, wellness or a new episode of care.

07

Reviews and physician updates

Review requests after positive visits, and optional progress or discharge notifications to referring providers, generated from your EMR where it allows.

What your manual work costs you today

Enter your own numbers. Nothing is sent anywhere; the maths runs in your browser.

Per year

$0

Hours per year

0

Automation rarely removes 100% of a task. Plan on the part that is pure copy-paste, chasing and re-typing.

How we build it for your clinic

01

Map the patient journey

From referral to discharge and return: visit frequency, drop-off points and where staff must stay involved.

02

Agree the data boundary

Clinical notes and diagnoses stay in your EMR; automations use contact, scheduling and status data, reviewed with your clinic director.

03

Build and test

Messages in your clinic's voice, tested on real visit types, with opt-out handling for texts.

04

Measure and refine

We track attendance, plan-of-care completion and reactivations, and adjust timing and wording monthly.

What it costs

The same plans and prices as our pricing page. Pay monthly, with maintenance, monitoring and updates included, or choose a one-time deployment. Every plan has a 30-day money-back guarantee, and the first step, the audit, is free.

START HERE

YOUR FIRST AUTOMATIONS

Starter

3 production-ready workflows on your biggest time sink. Scoped on a 15-minute call, live in 7 days.

€390 /month

Or €790 one-time deployment

€130

per workflow

7 days

to go live

3 workflows
1 integration
48h SLA

Best for: A first win on one bottleneck

  • ✓ 3 production-ready workflows on your biggest time sink
  • ✓ Connected to the tools you already use
  • ✓ 24/7 monitoring and fixes included
  • ✓ Move up to Automation Pro anytime
  • ✓ 30-day money-back guarantee
Get started → Or book a free 15-minute call
MOST POPULAR

Best fit for this

WORKFLOW AUTOMATION

Automation Pro

12 production-ready workflows in a single deployment. Built with certified automation engineers.

€890 /month

Or €1,450 one-time deployment

€74

per workflow

5–7 days

to go live

12 workflows
2 integrations
24h SLA

Best for: Running the whole back office on autopilot

  • ✓ Replaces 12 manual processes and disconnected tools
  • ✓ Designed to target ~95% less manual data entry, ~85% faster response time, ~80% fewer errors
  • ✓ n8n, Make & Zapier certified
  • ✓ 30-day money-back guarantee
Get started → Or book a free 15-minute call
NEXT-LEVEL AI

INTELLIGENT AUTOMATION

AI Agent Deploy

Custom AI agents. One deployment. Handles every repetitive task your team wastes hours on.

€1,090 /month

Or €1,990 one-time deployment

€218

per AI agent

7–10 days

to go live

5 AI agents
2 integrations
24h SLA

Best for: Replies, qualification and support handled by AI

  • ✓ Handles every repetitive task your team does manually
  • ✓ AI-powered lead qualification, support and scheduling
  • ✓ Integrates with your existing CRM, email and tools
  • ✓ 30-day money-back guarantee
Get started → Or book a free 15-minute call
BEST VALUE · COMPLETE SYSTEM

AUTOMATION + AI AGENTS

The Full Stack

Automation workflows plus AI agents. One complete system designed for today's operations and tomorrow's scale.

€1,650 /month

Or €2,750 one-time deployment

€97

per workflow or agent

7–10 days

to go live

12+ workflows
5+ AI agents
Unlimited
12h SLA

Best for: Workflows and AI agents as one system

  • ✓ The complete system automation today, AI agents tomorrow
  • ✓ 30-day money-back guarantee
  • ✓ Includes $300 of PURIST Studio credit for AI ads, video & UGC
  • ✓ n8n, Make & Zapier certified workflows
  • ✓ Replaces over €4,400 a year of disconnected SaaS tools
Get started → Or book a free 15-minute call

PT clinic automation: your realistic options

Most clinics combine these. What matters is whether the pieces work together and who maintains them.

OptionWhere it worksWhat to watch
Your EMR's built-in features Documentation, scheduling, billing and standard reminders. Plan-of-care follow-up, referral handling and reactivation across channels are often limited or manual.
Patient engagement add-on Two-way texting, reviews and reminders in one tool. Another subscription and login, and it still needs connecting to referrals and your EMR data.
More front-desk staff Personal service and phone coverage. Payroll for repetitive work that still competes with patients at the counter.
Done-for-you automation (PURIST) Connects referrals, intake, reminders, adherence, reactivation and reviews around your EMR, with published prices. Not a clinical tool: evaluations, plans of care and documentation stay with your therapists and your EMR.

Works with physical therapy software

We connect to the EMR and tools you already use, through their APIs, integrations or exports.

WebPTPrompt HealthRaintreeJaneClinicient (Net Health)SPRYPhysitrackTebraRingCentralTwilio SMSGoogle Business ProfileHubSpotGoHighLevelStripeGoogle WorkspaceClaude (Anthropic)n8n

A good fit if…

  • ✓Patients drop off their plan of care after missed visits.
  • ✓Referrals wait before anyone contacts the patient.
  • ✓Discharged patients never hear from you again.

Not the right fit if…

  • ✕You want automation to make clinical decisions or write notes for you.
  • ✕You run a very small practice and personally follow up with each patient.

Questions people ask

What is physical therapy clinic automation?

+

Using software to handle repetitive administrative steps: referral intake, patient reminders, paperwork collection, follow-up after missed visits, reactivation and review requests, so staff and therapists focus on patient care.

What is the best software for physical therapy clinics?

+

WebPT, Prompt Health, Raintree, Clinicient, SPRY and Jane are common, depending on clinic size, payer mix and whether you want an all-in-one platform. The best one is the EMR your team uses well; automation connects it to referrals, inquiries and patient follow-up.

How can AI help a physical therapy clinic?

+

The most practical uses are replying to inquiries, drafting patient messages, summarising referral documents for staff and flagging patients at risk of dropping off. Documentation assistants exist too, but clinical judgement and sign-off stay with the therapist.

How do you reduce physical therapy dropouts?

+

Make rescheduling easy, follow up quickly after a missed visit, explain why completing the plan matters, and keep in touch between visits. Automation makes that follow-up consistent without adding work for the front desk.

Is it HIPAA compliant?

+

We design for it: clinical documentation stays in your EMR, automations use the minimum information needed, and where protected health information must flow it goes only through tools that offer a business associate agreement, with your sign-off on the design.

Can it handle physician referrals?

+

Yes. Referrals received by email, e-fax services or portals can be logged, the patient contacted with scheduling options, and the referring provider acknowledged, with staff reviewing anything incomplete.

How much does physical therapy clinic automation cost?

+

At PURIST, plans start at €390 per month for three workflows, for example referral intake, plan-of-care follow-up and reactivation, or €790 as a one-time deployment. Automation Pro covers twelve workflows for €890 per month. Every plan has a 30-day money-back guarantee.

Does it work for multi-location clinics?

+

Yes. Messages, schedules and reports can be set per location, with shared rules and a central view of referrals, attendance and reactivations across clinics.

Do we need to change our EMR?

+

No. We build around the software you already use. If a platform does not allow a connection you need, we tell you before anything is built.

How long does setup take?

+

A first workflow such as plan-of-care follow-up or inquiry response is usually live within a week. The rest is rolled out step by step over a few weeks.

Can automation help with authorizations and visit limits?

+

It can remind staff when an authorization is close to expiring or a visit limit is near, based on data your EMR exposes, and ask patients for updated insurance details. Decisions and payer communication stay with your billing team.

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