What is physical therapy clinic automation?
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Using software to handle repetitive administrative steps: referral intake, patient reminders, paperwork collection, follow-up after missed visits, reactivation and review requests, so staff and therapists focus on patient care.
What is the best software for physical therapy clinics?
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WebPT, Prompt Health, Raintree, Clinicient, SPRY and Jane are common, depending on clinic size, payer mix and whether you want an all-in-one platform. The best one is the EMR your team uses well; automation connects it to referrals, inquiries and patient follow-up.
How can AI help a physical therapy clinic?
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The most practical uses are replying to inquiries, drafting patient messages, summarising referral documents for staff and flagging patients at risk of dropping off. Documentation assistants exist too, but clinical judgement and sign-off stay with the therapist.
How do you reduce physical therapy dropouts?
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Make rescheduling easy, follow up quickly after a missed visit, explain why completing the plan matters, and keep in touch between visits. Automation makes that follow-up consistent without adding work for the front desk.
Is it HIPAA compliant?
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We design for it: clinical documentation stays in your EMR, automations use the minimum information needed, and where protected health information must flow it goes only through tools that offer a business associate agreement, with your sign-off on the design.
Can it handle physician referrals?
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Yes. Referrals received by email, e-fax services or portals can be logged, the patient contacted with scheduling options, and the referring provider acknowledged, with staff reviewing anything incomplete.
How much does physical therapy clinic automation cost?
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At PURIST, plans start at €390 per month for three workflows, for example referral intake, plan-of-care follow-up and reactivation, or €790 as a one-time deployment. Automation Pro covers twelve workflows for €890 per month. Every plan has a 30-day money-back guarantee.
Does it work for multi-location clinics?
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Yes. Messages, schedules and reports can be set per location, with shared rules and a central view of referrals, attendance and reactivations across clinics.
Do we need to change our EMR?
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No. We build around the software you already use. If a platform does not allow a connection you need, we tell you before anything is built.
How long does setup take?
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A first workflow such as plan-of-care follow-up or inquiry response is usually live within a week. The rest is rolled out step by step over a few weeks.
Can automation help with authorizations and visit limits?
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It can remind staff when an authorization is close to expiring or a visit limit is near, based on data your EMR exposes, and ask patients for updated insurance details. Decisions and payer communication stay with your billing team.