All plans 30 days
Thirty days from the start of your first billing cycle. If your automations do not deliver measurable ROI, we refund your first month no questions asked.
Refund policy
Try it. Measure it. Refunded if it doesn't deliver.
The guarantee is the whole point. Run your automations for 30 days, and if you do not see measurable ROI we refund your first month.
Month-to-month billing
Cancel anytime. No long-term contracts, no early termination fees. Your workflows keep running through the end of the billing period.
Custom integrations
Custom work is non-refundable once deployed to production, but covered by our 99.5% uptime SLA and ongoing support.
Add-ons & resources
Digital resources (playbooks, templates) are non-refundable. Priority support add-ons follow the same 30-day guarantee as the core plan.
How to request a refund
- Email hello@purist.online from the address used on your account.
- Include your project ID (format: PUR-XXXXXX) and a brief description of why the ROI did not meet expectations.
- We confirm within one business day. Refunds post in five business days, less for credit cards.
30
Day guarantee
All plans
Our promise
Risk-free. See the results,
or get every dollar back.
One full month to experience the automations. If you do not see measurable time savings or operational improvement, we refund the setup fee no questions asked.
- ✓ 30-day money-back guarantee on all plans
- ✓ Full documentation included
- ✓ Free onboarding call with every plan
- ✓ Cancel or pause anytime
- ✓ n8n, Make & Zapier certified
30
Day money-back window
Fixed
Price, no surprises
0
Lock-in contracts
Need help with your plan?
Contact support →Frequently asked questions
How does the 30-day money-back guarantee work?
Run your automations for 30 days. If you do not see measurable ROI, we refund your first month.
How do I request a refund?
Email hello@purist.online from the address on your account, with your project ID (PUR-XXXXXX) and a short description of why the ROI did not meet expectations.
How long does a refund take?
We confirm within one business day, and refunds post within five business days, often faster for credit cards.
Does the guarantee apply to every plan?
Yes, the 30-day money-back guarantee applies to Automation Pro, AI Agent Deploy and The Full Stack.