Jobber vs Housecall Pro vs ServiceTitan: Field Service Software Compared (2026)

Field service software decides how fast a home service business answers a lead, books the job, sends the technician, collects the payment and earns the review. Jobber, Housecall Pro and ServiceTitan are the three platforms owners in plumbing, HVAC, electrical, cleaning and landscaping compare most often, and they are built for very different stages of a business. This guide compares them on published prices, plans and features, all checked on the official pricing pages on November 13, 2026, with the real monthly cost for teams of 1, 5 and 10 people.

What Field Service Software Has to Do Well

Before comparing brands, it helps to know which jobs the software must do every day. A platform that is weak on any of these costs money in missed calls, unpaid invoices or wasted drive time.

• Capture and book work: online booking from your website and Google, quick quotes, and a clean record of every customer and property.
• Schedule and dispatch: a calendar the office can change in seconds, assignment to the right technician, and routes that cut drive time.
• Run the job in the field: a mobile app with job details, checklists, photos, notes and time tracking that technicians actually use.
• Get paid: invoices sent from the job, card and bank payments, financing for larger tickets, and sync with QuickBooks.
• Grow repeat business: reminders, follow-ups, service plans and memberships, review requests and marketing campaigns.
• Answer every call: a missed call is often a lost job, which is why all three vendors now sell AI call answering.

The PURIST Fit Score: How We Compare Them

We score each platform for a home service business with 1 to 25 people in the field, on four weighted dimensions.

Scores are PURIST's editorial judgment based on the official pages listed at the end of the article. No vendor paid for its position.

The Comparison Table

The ranking favours small and growing teams, where price transparency and fast adoption weigh heavily. For a contractor with 30 or more technicians, a call center and a membership program, ServiceTitan's depth outweighs its cost and complexity and it would move to the top.

Jobber Pricing in Detail

Jobber publishes four plans, Core, Connect, Grow and Plus, priced by team size. The page shows three ways to pay: month to month with no commitment, monthly with a 1-year commitment, and annual billing, which saves up to 25%.

Extra users cost $29 a month each on any plan. Prices exclude sales tax.

What each plan adds:

• Core: online booking and scheduling, professional quotes, invoices with online payments, a business website, built-in reporting, and more than 100 connected apps.
• Connect: automated client reminders, automatic payment collection, job checklists, automated quote and invoice follow-ups, QuickBooks Online sync, and time and expense tracking.
• Grow: visual quotes with reviews, optional line items for upsells, automatic time tracking, job costing, two-way SMS and custom workflow automations.
• Plus: unlimited job photos and videos, crew scheduling, automatic expense capture with profitability alerts, custom reports, the Pipeline lead tracker, Marketing Suite, an AI-powered Receptionist, dedicated onboarding and premium support.

Add-ons for lower plans: Marketing Suite at $99 a month, the AI Receptionist at $29 a month and Pipeline at $49 a month. A Reviews add-on is mentioned without a price.

Payments through Jobber cost 2.9% + 30¢ per card payment, 2.7% + 30¢ with Tap to Pay, and 1% for bank (ACH) payments, with instant payouts for an extra 1%.

Contract terms are spelled out. Month-to-month plans can be cancelled at any time. The 1-year commitment has a 12-month minimum term billed monthly, and the first payment on an annual plan is non-refundable. All subscriptions renew automatically unless set to non-renew. The free trial gives "full access to all of Jobber's features on the Grow plan" for 14 days with no credit card.

Housecall Pro Pricing in Detail

Housecall Pro publishes three plans, Basic, Essentials and Max, with an annual discount. All plans include live phone and chat support, the mobile app for iOS and Android, financing for the business and its customers, and "AI team members to automate your work."

What each plan adds:

• Basic: online booking from Google or your website, scheduling and dispatch, estimates and invoicing, payments and consumer financing, a price book, job costing and review management.
• Essentials: routes, flat-rate pricing, checklist automations, photo reports with annotations, employee GPS tracking from technicians' phones, commissions and QuickBooks Online sync.
• Max: a sales proposal tool, recurring service plans, route optimization, open API access, a dedicated onboarding specialist and escalated phone support. The Max plan is sold through a demo.

Optional add-ons are listed without prices on the pricing page: CSR AI, which "answers every call and chat, day or night," Pipeline, Payroll, Accounting, Business Coaching, Voice, Campaigns, vehicle GPS and dashcams, Tap to Pay and Websites.

Card processing starts at 2.59% and bank payments cost 1%. Checks deposited through the mobile app carry no fee. The trial lasts 14 days on the Max plan with no credit card, and Housecall Pro states that it "does not require long-term contracts."

The pricing page also showed time-limited promotions on November 13, 2026, including a reduced Max price for the first three months. Treat those as offers, not list prices.

ServiceTitan Pricing in Detail

ServiceTitan does not publish prices. Its pricing page says: "Our per-technician pricing is designed to fit your business and goals, at any size," and each package shows a "Request Pricing" button. Three packages are described:

ServiceTitan also sells separately priced Pro products: AI Virtual Agent, Marketing Pro, Contact Center Pro, Pricebook Pro, Fleet Pro, Scheduling Pro, Dispatch Pro and Field Pro. The features page serves both residential trades (HVAC, plumbing, electrical, chimney, roofing, garage door, septic, pest control, irrigation and painting) and commercial trades (mechanical, refrigeration, fire and life safety, water treatment and more), and the pricing page says ServiceTitan is "trusted by over 100,000 contractors."

Because pricing is per technician and quote-based, ask for a written quote that includes implementation, training, every Pro product you need, payment processing rates and the contract length before comparing it with Jobber or Housecall Pro.

What a Team Actually Pays

Using the published annual prices only (no add-ons, no payment fees):

At five users, Jobber Connect and Housecall Pro Essentials cost the same $149 a month billed yearly. Housecall Pro Essentials includes GPS tracking, routes and QuickBooks sync, while Jobber Connect includes QuickBooks sync, automated reminders and follow-ups. For two-way SMS and custom automations, Jobber's equivalent is Grow at $229.

Payment fees often cost more than the software. A business taking $40,000 a month in card payments pays about 2.9% plus 30¢ per payment on Jobber's standard card rate. Housecall Pro advertises rates starting at 2.59%. Ask each vendor for the exact rate on your volume and card mix before deciding, and compare it with an outside processor if the platform allows one.

Feature Comparison

Platform by Platform

Jobber

Jobber is the most transparent of the three and the easiest to start with. Every price is published, the plans scale cleanly from a single owner to 15 users, and the 14-day trial runs on the Grow plan, so you test the features most growing teams end up using. Quotes carry signature approvals and automated reminders, and invoices can be paid online from Core upwards.

Strengths:

• Clear published prices with three payment options and a $29 extra-user price.
• Strong quoting with visual quotes, optional line items and automated follow-ups.
• Custom workflow automations and two-way SMS on Grow.

Limits:

• Marketing Suite, the AI Receptionist and Pipeline are paid add-ons below the Plus plan.
• Memberships and payroll are not listed as core features.
• Payment rates are the same on every plan, with no published volume discount.

Best for: owner-operators and teams of 2 to 15 in cleaning, landscaping, lawn care, handyman, pressure washing and general home services.

Housecall Pro

Housecall Pro packs a lot into each plan. Review management, job costing, a price book and consumer financing are included from Basic, and the Essentials plan adds GPS tracking, routes, commissions and QuickBooks sync while including five users. Flat-rate pricing and consumer financing make it a natural fit for residential trades like HVAC, plumbing and electrical.

Strengths:

• Five users included on Essentials at $149 a month billed yearly.
• Review management and financing on every plan.
• No long-term contract.

Limits:

• Extra-user prices for Basic and Essentials are not published, and most add-ons have no public price.
• Recurring service plans and route optimization need the Max plan, sold through a demo.
• Promotional pricing changes often, so confirm the price you will pay after any offer ends.

Best for: residential trade businesses with 2 to 10 technicians that want booking, dispatch, payments, reviews and financing in one plan.

ServiceTitan

ServiceTitan is the deepest platform of the three, built for contractors who run a call center, sell memberships and replacements, and manage many technicians and trucks. Call booking, pricebook, payroll, commission tracking and advanced reporting are part of the packages, and the Pro products add AI call handling, marketing attribution, fleet tracking and optimized dispatch.

Strengths:

• Built for scale, with call booking, memberships, commissions and advanced reporting.
• Residential and commercial trades, construction, franchise and enterprise solutions.
• A broad set of Pro products for marketing, contact center, fleet and dispatch.

Limits:

• No published prices; per-technician pricing by quote only.
• Expect a longer setup and training period than with simpler tools, given the depth of the packages.
• Overkill for owner-operators and small crews.

Best for: established HVAC, plumbing and electrical contractors with several crews, an office team or call center, and a membership program.

Which Platform Fits Which Business

• Solo owner-operator starting out: Jobber Core at $29 a month billed yearly, or Housecall Pro Basic at $59 if you want review management and financing included.
• Cleaning, lawn care or landscaping company with 2 to 10 people: Jobber Connect or Grow.
• Residential HVAC, plumbing or electrical with 3 to 8 technicians: Housecall Pro Essentials, or Max if you sell service plans.
• Contractor with 15 to 50 technicians, a call center and memberships: ServiceTitan, after a written quote and a reference call with a company your size.
• Business that misses calls after hours: whichever platform you choose, add AI call answering or an automation that texts back every missed call within a minute.

How to Switch Without Losing Jobs

1. 1 Export your customer list with addresses, phone numbers, emails and notes, plus open quotes and unpaid invoices.
2. 2 Import into the trial and check that properties, tags and service history came across.
3. 3 Recreate your price book and quote templates before the first real job.
4. 4 Run one week in parallel with a single crew, then switch everyone on a Monday.
5. 5 Connect QuickBooks last, once invoices look right, to avoid duplicate customers in your accounting.

Automations That Fill the Gaps

Every field service platform leaves manual work at the edges. These are automations we build with n8n around Jobber, Housecall Pro and ServiceTitan:

1. 1 Missed-call text back: when a call is missed, the caller gets a text within a minute with a booking link, and the lead is created in your software.
2. 2 Lead routing: leads from Google, Facebook, Angi, Thumbtack and your website land in one place with source tracking.
3. 3 Review requests after payment: a review request goes out only when the invoice is paid and the job is closed.
4. 4 Seasonal reactivation: customers due for HVAC tune-ups, gutter cleaning or pest treatments get reminders before the season starts.
5. 5 Owner dashboard: a daily summary of booked revenue, unpaid invoices and jobs without reviews, sent each morning.

See our HVAC automation guide, our guide to AI lead generation for trade businesses and our plumbing business automation page for worked examples.

Frequently Asked Questions

Is Jobber or Housecall Pro better?

Jobber is better for owner-operators and teams that want transparent pricing, strong quoting and custom automations, from $29 a month billed yearly. Housecall Pro is better for residential trade teams that want five users, review management, GPS tracking and financing in one plan, from $149 a month billed yearly for Essentials. At five users both cost $149 a month billed yearly on Jobber Connect and Housecall Pro Essentials.

How much does Jobber cost?

Billed annually, Jobber Core costs $29 a month for one user, Connect starts at $99, Grow at $149 and Plus at $399 for five users. Month-to-month prices are higher, from $49 for Core. Extra users cost $29 a month each. Card payments cost 2.9% + 30¢.

How much does Housecall Pro cost?

Billed annually, Basic costs $59 a month for one user, Essentials $149 a month with five users and Max $299 a month with eight users. Billed monthly they cost $79, $189 and $329. Extra users on Max cost $35 a month. Card processing starts at 2.59%.

How much does ServiceTitan cost?

ServiceTitan does not publish prices. Its pricing page describes per-technician pricing by quote across three packages, Starter, Essentials and The Works, with optional Pro products. Request a written quote that includes implementation, training and every add-on you need.

Is ServiceTitan worth it for a small business?

Usually not for owner-operators or crews under about ten technicians. ServiceTitan's strengths, such as call booking, memberships, commissions and advanced reporting, pay off for established contractors with an office team and many trucks. Smaller teams get most of the value from Jobber or Housecall Pro at a published price.

Do these platforms answer calls with AI?

Yes, as add-ons or higher plans. Jobber sells an AI Receptionist for $29 a month, included in the Plus plan. Housecall Pro offers a CSR AI add-on that answers calls and chats. ServiceTitan lists an AI Virtual Agent among its Pro products.

Which field service software has a free trial?

Jobber offers 14 days on the Grow plan and Housecall Pro offers 14 days on the Max plan, both without a credit card. ServiceTitan does not mention a free trial on its pricing page.

Sources and Method

Prices, plans, add-ons, payment rates, trials and contract terms were checked on the official pages on November 13, 2026: getjobber.com/pricing, housecallpro.com/pricing, servicetitan.com/pricing and servicetitan.com/features. Where a page did not state something, the tables say "not stated" rather than guessing. Promotional prices shown on the pages were excluded. Fit Scores are PURIST's editorial judgment for home service businesses with 1 to 25 people in the field. Prices change, so confirm them on each official page before you buy.