Patient appointment reminder and no-show reduction
by PURIST · Operations
Cut no-shows by up to 45% from day one.
- Appointment booked triggers SMS and email reminders at 72h, 24h, and 2h
- Patient can confirm or cancel in one tap
- Cancellation immediately opens slot to waitlist with automated fill
6h/wk
Time saved
per week, every week
7 days
Go live
from audit to deployment
24/7
Monitoring
error alerts to our team
30 days
Guarantee
full refund if not satisfied
Best fit for
- Healthcare
- dentistry
- optometry
- veterinary
- Any team doing operations manually
Starting from
Included in deployment
- Custom Operations automation built for your stack
- Connected to Twilio and Google Calendar
- 24/7 monitoring with error alerts
- You own 100% of the code no lock-in
- 30-day free modification guarantee
PURIST
Automation studio · London
500+
automations deployed
99.97%
uptime across all workflows
£2.4M
in client time saved
4.9 / 5
average client rating
About this skill
Appointment booked triggers SMS and email reminders at 72h, 24h, and 2h. Patient can confirm or cancel in one tap. Cancellation immediately opens slot to waitlist with automated fill.
PURIST builds this automation end-to-end connecting Twilio, Google Calendar so you never touch the technical setup. Every deployment is tested against real data before handover, with 24/7 monitoring from day one.
How it works
Three stages. Fully automated.
- Trigger A new event in Twilio starts the automation a form submission, status change, or a scheduled interval. No manual kickoff, no waiting.
- Process Twilio, Google Calendar connect automatically. Data is validated, transformed, and routed exactly as configured edge cases handled without human review.
- Output The result lands in Google Calendar no copy-paste, no delay, no errors. Your team sees the outcome without touching the process. 6h/wk reclaimed every week.
Real-world scenario
A healthcare team was spending 6h/wk every week on operations tasks across Twilio and Google Calendar. After deploying this skill, the entire process runs automatically from trigger to output the team now spends that time on client work instead.
Why use this skill
Stop doing manually what runs better on autopilot.
Most teams handle operations manually copying data between tools, chasing updates, writing the same emails. That costs your team 6h/wk every week, creates inconsistency, and scales badly.
This automation runs in the background, exactly as configured, every time no errors, no forgotten steps, no context switching. You get the output; PURIST handles the execution and the monitoring.
Use cases
- Healthcare automating operations
- dentistry automating operations
- optometry automating operations
- veterinary automating operations
- Any team spending 2+ hours/week on operations
Before & after
Before
- ✕ Manual copy-paste between Twilio and Google Calendar
- ✕ Delays of hours or days before follow-up
- ✕ Errors when team is busy or distracted
- ✕ 6h/wk wasted every single week
After
- ✓ Cut no-shows by up to 45% from day one.
- ✓ Runs automatically, every time, 24/7
- ✓ Zero manual effort from your team
- ✓ 6h/wk back in your team's week
How to deploy
Live in 7 business days.
Book your free audit
We review your current operations process, map your stack, and confirm the exact ROI live on a 60-minute call. No commitment.
PURIST builds and tests
We configure the automation connecting Twilio, Google Calendar, run it against your real data, and resolve every edge case. You approve before anything goes live.
Go live and stay live
Deployed to your environment. 6h/wk saved from week one. 24/7 monitoring, error alerts, and a dedicated support channel. You own 100% of the code.
FAQ
Frequently asked questions
Most clients go live within 7 business days. After the audit call we build, test with real data, and hand over fully running, fully monitored.
None. PURIST handles all configuration, connecting Twilio, Google Calendar, and testing. You review and approve the output before anything goes live.
We monitor every automation 24/7. If an error fires, we get the alert before you do. Critical issues are resolved within 4 hours; standard issues within 24 hours. You also get a dedicated Slack channel.
Yes, 100%. You get full source code, all credentials, and complete access. No ongoing licence fee, no platform lock-in.
This skill is built around Twilio, Google Calendar. If you use alternatives, book a free audit we adapt the integration to your exact stack at no extra cost.
Yes 30 days. If you are not satisfied after deployment, we issue a full refund. We are confident because we test everything before handing it over.
Verified deployment
Tested on real data before handover
Complexity
Industries
Connects
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Patient appointment reminder and no-show reduction
£299 · 30-day guarantee