Auto glass shop automation · done for you

Auto glass shop automation that answers every quote while your techs install.

Auto glass shop automation takes over the repetitive admin around each job: replying to quote requests with the right questions, collecting insurance and vehicle details, confirming mobile appointments with the address and time window, following up on ADAS calibration and asking for a review. PURIST builds it around the shop software you already use, at a fixed price.

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Updated November 6, 2026 · Written by Steve, founder of PURIST · Prices below are our real prices

See these workflows run before you talk to us

Each card opens a live, clickable figure that shows one automation step by step. They explain how the workflow behaves; they are not results from a client.

Missed call, texted back You are on a job, the phone rings out, and the caller dials the next business on the list. Watch it run → Quote follow-up Most quotes are not refused. They are forgotten, by both sides. Watch it run → Unpaid invoice follow-up Chasing a late payment is awkward, so it slips, and the money arrives weeks late or not at all. Watch it run → Review requests Happy customers rarely write reviews on their own, and the unhappy ones do. Watch it run →

Why auto glass shops lose jobs at the quote stage

A windshield quote request needs the same information every time: year, make, model, features such as rain sensors or cameras, insurance details and where the car will be. Gathering it by phone between installs is slow, and the customer often books whoever answers first.

Shop software such as Omega EDI or GlassBiller handles quoting, parts and billing. What stays manual is the back-and-forth around it: chasing missing details, confirming mobile appointments, explaining calibration and asking for reviews.

Insurance work adds another layer, with claim numbers, policy details and third-party administrators to coordinate. Collecting everything upfront keeps jobs moving and techs on the road.

What we automate for auto glass shops

Instant quote reply

Requests from your website, Google or phone get a fast reply asking for the vehicle details, damage photos and whether the job is insurance or cash.

Insurance claim intake

Policy, claim and contact details are collected in a short form and passed to your team or shop software, so nothing is retyped.

Mobile job confirmations

Customers get the appointment window, address confirmation and what to prepare; techs get the job details and any changes by text.

ADAS calibration follow-up

For vehicles with driver-assistance cameras, customers are told why calibration matters and are booked for it when your process requires it.

Missed call text back

Calls you cannot answer during an install get an immediate text with a link to request a quote.

Review requests

A short message after the job asks for a rating; happy customers go to Google, any issue goes to the owner first.

Fleet and dealer accounts

Recurring business customers get status updates and invoices automatically, with reminders for open jobs.

What your manual work costs you today

Enter your own numbers. Nothing is sent anywhere; the maths runs in your browser.

People doing the task Hours each, per week Loaded cost per hour ($)

Per year

Hours per year

Automation rarely removes 100% of a task. Plan on the part that is pure copy-paste, chasing and re-typing.

How we set it up

Map your quote flow

On a 15-minute call we follow a quote from first contact to installed and paid.

Start with quote response

It usually wins jobs fastest. We build it and test it on real requests.

Connect your tools

Your shop software, phone, calendar, texting and Google Business Profile, linked with n8n.

Improve monthly

We track quote-to-job rate and reviews, then adjust messages and timing.

What it costs

The same plans and prices as our pricing page. Pay monthly, with maintenance, monitoring and updates included, or choose a one-time deployment. Every plan has a 30-day money-back guarantee, and the first step, the audit, is free.

START HERE

Best fit for this

YOUR FIRST AUTOMATIONS

Starter

3 production-ready workflows on your biggest time sink. Scoped on a 15-minute call, live in 7 days.

$390 /month

Or $790 one-time deployment

$130

per workflow

7 days

to go live

3 workflows

1 integration

48h SLA

Best for: A first win on one bottleneck

✓ 3 production-ready workflows on your biggest time sink
✓ Connected to the tools you already use
✓ 24/7 monitoring and fixes included
✓ Move up to Automation Pro anytime
✓ 30-day money-back guarantee

Get started → Or book a free 15-minute call

Automation Pro

12 production-ready workflows in a single deployment. Built with certified automation engineers.

$890 /month

Or $1,450 one-time deployment

$74

per workflow

5–7 days

to go live

12 workflows

2 integrations

24h SLA

Best for: Running the whole back office on autopilot

✓ Replaces 12 manual processes and disconnected tools
✓ Designed to target ~95% less manual data entry, ~85% faster response time, ~80% fewer errors
✓ n8n, Make & Zapier certified
✓ 30-day money-back guarantee

Get started → Or book a free 15-minute call

NEXT-LEVEL AI

INTELLIGENT AUTOMATION

AI Agent Deploy

Custom AI agents. One deployment. Handles every repetitive task your team wastes hours on.

$1,090 /month

Or $1,990 one-time deployment

$218

per AI agent

7–10 days

to go live

5 AI agents

2 integrations

24h SLA

Best for: Replies, qualification and support handled by AI

✓ Handles every repetitive task your team does manually
✓ AI-powered lead qualification, support and scheduling
✓ Integrates with your existing CRM, email and tools
✓ 30-day money-back guarantee

Get started → Or book a free 15-minute call

BEST VALUE · COMPLETE SYSTEM

AUTOMATION + AI AGENTS

The Full Stack

Automation workflows plus AI agents. One complete system designed for today's operations and tomorrow's scale.

$1,650 /month

Or $2,750 one-time deployment

$97

per workflow or agent

7–10 days

to go live

12+ workflows

5+ AI agents

Unlimited

12h SLA

Best for: Workflows and AI agents as one system

✓ The complete system automation today, AI agents tomorrow
✓ 30-day money-back guarantee
✓ Includes $300 of PURIST Studio credit for AI ads, video & UGC
✓ n8n, Make & Zapier certified workflows
✓ Replaces over $4,400 a year of disconnected SaaS tools

Get started → Or book a free 15-minute call

Auto glass shop automation: your realistic options

Most shops use several of these together.

Option	Where it works	What to watch
Your shop software alone	Quoting, parts, insurance billing and invoicing.	Quote follow-up, mobile confirmations, calibration explanations and reviews are often manual.
A dispatcher or CSR	Personal service on the phone.	Payroll for repetitive messages, limited to office hours.
An answering service	Calls are answered.	Details are often incomplete, and nothing follows up after the call.
Done-for-you automation (PURIST)	Works with your software, covers quotes, claims intake, confirmations and reviews, from $390 per month.	Automation keeps jobs moving; installation quality still keeps customers.

Works with auto glass shop software

We automate around the software you already use for quotes, parts and billing.

Omega EDIGlassBillerQuickBooksGoogle Business ProfileGoogle CalendarTwilio SMSTypeformJotformGoogle SheetsGmailOutlook

A good fit if…

✓Quote requests wait while techs are installing.
✓Insurance and vehicle details are chased by phone.
✓Mobile customers call to ask when the tech will arrive.

Not the right fit if…

✕You run a one-person shop with a handful of jobs a week.
✕You are changing shop software this month: switch first, then automate.

Questions people ask

What can an auto glass shop automate?

Quote replies, insurance claim intake, mobile appointment confirmations, technician job details, ADAS calibration follow-up, missed call text back, review requests and fleet account updates.

Does it work with Omega EDI or GlassBiller?

We connect through the integrations, exports or APIs your software offers, and automate the steps around it where it is closed.

Can it handle insurance jobs?

It collects claim, policy and vehicle details in a short form and hands them to your team or software. Your team still handles the insurer and the billing rules.

How much does auto glass shop automation cost?

At PURIST, Starter costs $390 per month for three workflows, for example quote response, mobile job confirmations and review requests, or $790 as a one-time deployment. Automation Pro covers twelve workflows for $890 per month. Every plan has a 30-day money-back guarantee.

How long does setup take?

A first workflow is usually live within a week, without changing how your techs work.

Automation for auto glass repair shops Automation for auto repair shops Missed call text back Speed to lead automation Workflow automation consulting

Start with a free audit

Tell us how leads and work flow through your business today. We come back with the 3 automations worth building first, what each would cost, and what it would save. No commitment.

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