Value mapping
Converting coded values from one system's format to another's. Example: HubSpot uses `deal_stage: "closedwon"` while Xero needs `status: "PAID"`. A value map translates between them automatically in the integration layer.
Expert insight
Value mapping between two systems' different category values ("Open" in one CRM mapping to "Active" in another) needs an explicit, complete mapping table, not just the values seen during initial testing, a new category value added to the source system later that isn't in the mapping table falls through as unmapped, or worse, incorrectly defaults to the wrong value.
In a real workflow
Status codes like "1", "2", "3" are mapped to "new", "in progress", "done".
Common mistakes
- Unmapped values passing through.
- Mappings that differ between workflows.
Complexity level
Anyone can understand this no technical background needed.
Related terms
See it in action
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