Last-mile automation
The final steps in a business process that are hardest to automate usually requiring judgment, creativity, or relationship management. PURIST focuses on automating the first 80% of any process, freeing humans to focus on this last 20% where they add most value.
How PURIST uses this
This concept is built into every automation we deploy.
When PURIST builds your automation, Last-mile automation is not an optional consideration it is part of the production standard. Our workflows are tested against edge cases, monitored 24/7, and built to handle what happens when things don't go as expected.
Every client workflow we deploy in the Operations category is designed with this principle in mind from day one not added as an afterthought.
Complexity level
Requires some familiarity with automation concepts.
Related terms
Hand-off (automation)
The point where an automation passes control to a human. Best-practice automatio…
Human-in-the-loop
A workflow design that pauses at critical decision points for human review and a…
Process mapping
Documenting every step, decision, and handoff in a business process. The foundat…
See it in action
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