Operator (workflow)
The person or team responsible for running, monitoring, and maintaining deployed automations. PURIST acts as the automation operator for all clients handling incidents, applying updates, and ensuring SLA compliance 24/7.
How PURIST uses this
This concept is built into every automation we deploy.
When PURIST builds your automation, Operator (workflow) is not an optional consideration it is part of the production standard. Our workflows are tested against edge cases, monitored 24/7, and built to handle what happens when things don't go as expected.
Every client workflow we deploy in the Operations category is designed with this principle in mind from day one not added as an afterthought.
Complexity level
Anyone can understand this no technical background needed.
Related terms
Managed service
A fully outsourced service where a provider handles deployment, monitoring, main…
SLA (Service Level Agreement)
A contractual commitment on service quality. PURIST's uptime SLA is 99.97% meani…
Monitoring
Continuous observation of automation performance, error rates, and uptime. PURIS…
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