Service-level objective (SLO)
An internal target for a specific metric e.g., "99.9% of workflows complete within 10 seconds". SLOs are more granular than SLAs (which are external commitments). PURIST defines SLOs for every workflow type and monitors against them continuously.
How PURIST uses this
This concept is built into every automation we deploy.
When PURIST builds your automation, Service-level objective (SLO) is not an optional consideration it is part of the production standard. Our workflows are tested against edge cases, monitored 24/7, and built to handle what happens when things don't go as expected.
Every client workflow we deploy in the Operations category is designed with this principle in mind from day one not added as an afterthought.
Complexity level
Requires some familiarity with automation concepts.
Related terms
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