Service-level objective (SLO)
An internal target for a specific metric e.g., "99.9% of workflows complete within 10 seconds". SLOs are more granular than SLAs (which are external commitments). PURIST defines SLOs for every workflow type and monitors against them continuously.
Expert insight
An SLO only has teeth if it's actually measured against real production data, not asserted, "workflows complete within 30 seconds" is a target, not a fact, until there's monitoring confirming what percentage of actual runs meet it. Without measurement, an SLO is a hope, not an operational commitment.
In a real workflow
The team targets 99.5% of orders synced within five minutes and measures it weekly.
Common mistakes
- Objectives nobody measures.
- Targets set without user impact in mind.
Complexity level
Requires some familiarity with automation concepts.
Related terms
See it in action
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