Standards
Quality you can hold us to.
Six non-negotiable standards on every PURIST deployment. Not aspirations contractual commitments backed by a 30-day money-back guarantee.
Tested on real data before handover
Every automation runs against your actual data not dummy records before we sign off. Edge cases are identified and resolved in testing, not discovered in production.
24/7 monitoring from day one
The moment a workflow goes live, it enters our monitoring stack. Error alerts fire within 90 seconds. You never find out about a failure from a client or a missed task.
Full source code handover
You receive complete access to every workflow source code, credentials, documentation. No black box, no platform lock-in. Your team or any developer can maintain it.
30-day modification guarantee
If the workflow does not behave exactly as specified in the first 30 days, we fix it at no cost. The deployment is not complete until you confirm it works as expected.
Structured change management
Any change to a live workflow goes through a staging environment first. Changes are versioned, tested and rolled back instantly if something regresses.
Incident response SLA
Critical incidents workflow down, data error are resolved within 4 hours. Standard issues within 24 hours. Every client has a dedicated Slack channel for direct access.
99.97%
uptime SLA
90 sec
error alert
4 h
critical fix
30 days
guarantee
Every deployment backed by a 30-day guarantee.
If your automation does not perform as specified, we fix it or refund it. No questions. Book a free audit to get started.
Book free audit →