"Press 1 for sales" loses callers.
Ask them what they need, then connect them.

1. 1
   A line rings

   Every number you publish lands on one board.

2. 2
   The AI listens

   "What can I help you with?" in plain language.

3. 3
   Patched to the right team

   Sales, support, billing or bookings.

4. 4
   Connected, with context

   The team sees who it is and why before answering.

5. 5
   Urgent? On-call now

   Emergencies skip the queue and ring a phone.

Calls and departments are examples. Callers can always say "a person" to reach the front desk.